In preparation for the up and coming peak registration period and anticipated increase in volumes, DVLA has confirmed that support will be provided as follows:

  • The AFRL helpdesk will provide support as usual Monday to Friday 8:00AM until 5:00PM.
  • In the event of a system issue out of normal office hours please telephone the DVLA’s IT Service Desk on 0300 300 1498.
  • The AFRL helpdesk will also be available;
    • Saturday 29th of September from 8:00AM until 2:00PM. Contact details remain the same 0300 123 1345 or afrl@dvla.gsi.gov.uk

Also, the Advanced Registration function in AFRL that allows you to register vehicles 14 days in advance.

If you have any queries regarding this notice, please do not hesitate to contact the AFRL team – afrl@dvla.gsi.gov.uk