NFDA congratulates all the winners at the AM Awards 2019 and all those who were highly commended and shortlisted. In particular, we would like to congratulate all the NFDA members on their outstanding achievements: Arnold Clark, TrustFord, Marshall Motor Group, Swansway, Rygor Commercials and Johnsons Cars.
Best Use of Social Media
Winner: Marshall Motor Group
Highly Commended: Carbase
Shortlist: Carbase, Marshall Motor Group, TrustFord
Best Website
Winner: Arnold Clark Automobiles
Highly Commended: Sandicliffe Motor Group
Shortlist: Arnold Clark Automobiles, Bridgend Ford, Buyacar.co.uk, Carbase, Gates, Imperial Cars, Sandicliffe Motor Group
Best Marketing Strategy
Winner: TrustFord
Shortlist: Barretts, Kia Motors UK, TrustFord
Best in Customer Service
Winner: Arnold Clark Automobiles
Highly Commended: Westcars of Tiverton
Shortlist: Arnold Clark Automobiles, Buyacar.co.uk, Cartime, M&A Coachworks, MB Motors Ballymena, Motonet.com, Westcars of Tiverton
Best Aftersales Team
Winner: J Edgar & Son
Highly Commended: Milcars Mazda Gtechniq
Shortlist: J Edgar & Son, Milcars Mazda, Thame Cars
Best Sales Team (New and/or Used)
Winner: Rygor Commercials
Shortlist: Alexanders Prestige, Buyacar.co.uk, Perrys Vauxhall of Dover, Rygor Commercials
Best Fleet or Local Business Dealer
Winner: Johnsons Fleet Services
Highly Commended: Norton Way Corporate Sales and TrustFord
Shortlist: Clive Brook Volvo, Johnsons Fleet Services, Norton Way Corporate Sales, TrustFord
Community Hero Award
Winner: Arnold Clark Automobiles
Highly Commended: TrustFord
Shortlist: Arnold Clark Automobiles, Aston Martin Cambridge, TrustFord
Best New Product or Service
Winner: Alphera Financial Services
Highly Commended:David Utting Engineering and EMaC
Shortlist: Alphera Financial Services, Calldrip, cap hpi, David Utting Engineering, EMaC
Used Car of the Year
Winner: Kia Sportage
Shortlist: Audi A3, Ford Fiesta, Kia Sportage, Nissan Qashqai, Volkswagen Golf, Volvo XC60
New Car of the Year
Winner: Jaguar I-Pace
Shortlist: Ford Focus, Jaguar I-Pace, Kia Ceed, Peugeot 508, Volkswagen T-Roc, Volvo XC40
Franchise Partner of the Year
Winner: Kia Motors (UK)
Shortlist: Ford of Britain, Volvo Car UK, Kia Motors (UK)
Most Improved Dealership
Winner: Carbase
Shortlist: Carbase, Marshall Volkswagen Newbury, MB Motors Ballymena, Mercedes-Benz of Preston, Westcars of Tiverton
Best Used Car Dealer (Independent)
Winner: Imperial Cars
Highly Commended: Thame Cars
Shortlist: Alexanders Prestige, Carbase, Cartime, Imperial Cars, MB Motors Ballymena, Motonet.com, Thame Cars
Best Used Car Dealer (Franchised)
Winner: Arnold Clark Automobiles
Shortlist: Arnold Clark Automobiles, Lookers Skoda Newcastle, Perrys Vauxhall of Canterbury, Roadside (Garages)
Best New Dealership
Winner: RRG Skoda of Bolton
Shortlist: RRG Skoda of Bolton, Perrys Fordstore Chesterfield
Best Dealership
Winner: Swansway Wrexham Volkswagen
Highly Commended: Milcars Mazda Rhino Events
Shortlist: Milcars Mazda, Newmans Suzuki, Perrys Ford Chesterfield, Swansway Wrexham Volkswagen
Best Dealer Group (up to 10 sites)
Winner: Gravells of Kidwelly
Highly Commended: Porsche Retail Group
Shortlist: Gravells of Kidwelly, John Banks Motor Group, Porsche Retail Group
Best Dealer Group (more than 10 sites)
Winner: TrustFord
Shortlist: Imperial Cars, TrustFord
Dealer Principal/General Manager of the Year
Winner: Richard Gough, Mercedes-Benz Preston
Highly Commended: Gary Wood, Swansway Wrexham Volkswagen
Shortlist: Lee Gibbs, Imperial Cars Southampton; Richard Gough, Mercedes-Benz of Preston; Steve Puttock, Westcars of Tiverton; Chris Ward, Milcars Mazda; Karl White, Thame Cars; Gary Wood, Swansway Wrexham Volkswagen
The AM People Investor Award
Winner: Holden & Holden
Highly Commended: Arnold Clark Automobiles and John Clark Motor Group
Shortlist: Arnold Clark Automobiles, Holden & Holden, John Clark Motor Group
Supplier of the Year
Winner: Cap HPI
Highly Commended: Alphera Financial Services and Rapid RTC
Shortlist: Alphera Financial Services, Aston Barclay, cap hpi, iVendi, Rapid RTC
Manufacturer of the Year
Winner: Hyundai
Shortlist: Hyundai, Kia, Seat, Volvo
Dealer Group of the Year
Winner: Arnold Clark Automobiles
Shortlist: Arnold Clark Automobiles, Gravells of Kidwelly, Holden & Holden, Imperial Cars, TrustFord
Business Leader of the Year
Winner: Mark Lavery, Chief Executive, Cambria Automobiles
AM Hall of Fame
Inductee: Tony Whitehorn, former Chief Executive, Hyundai Motor UK
