Due to the Coronavirus pandemic DVLA has a very limited number of staff on-site who are focusing on applications from those who are directly involved in the response to the COVID-19 pandemic.
In particular, DVLA is prioritising applications relating to HGV drivers and key workers to make sure they get any documentation they need as quickly as possible.
The DVLA Contact Centre is also focusing its services on those in most need and you are advised not to call unless directly involved in the nation’s response to COVID-19.
Whilst DVLA’s paper application processes have been severely impacted by the pandemic, DVLA’s digital services continue to operate as normal.
DVLA is encouraging all applicants to utilise these digital services whenever possible.
Please find below a list of digital services of particular interest to dealers. The Register a Vehicle (RaV) service is operating as normal and not included in the list as this is a contracted service and not for general use.
DVLA’s full list of digital services and information can be accessed at GOV.UK .
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Vehicle Services |
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Vehicle Enquiry Screen (VES) Provides vehicle details including tax status |
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Vehicle Management (VM) Sold your vehicle to the motor trade |
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Vehicle Management (VM) Bought a vehicle in to the motor trade |
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Vehicle Management (VM) Sold your vehicle to a private individual or business |
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Vehicle Management (VM) Scrapped your vehicle or its been written off |
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Electronic Vehicle Licensing (EVL) Tax a vehicle |
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Electronic Vehicle Licensing (EVL) SORN a Vehicle |
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Electronic Vehicle Licensing (EVL) Check if a vehicle is taxed |
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Personalised Registration (PR) Retain a personalised registration number |
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Personalised Registration (PR) Assign a personal registration number to a new vehicle online |
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Personalised Registration (PR) Purchase a personalised registration mark |
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Drivers Services – Ordinary Driving Licences only |
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Driver Licensing Replace a lost, stolen, destroyed Driving Licence |
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Driver Licensing Renew Driving Licence |
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Driver Licensing Renew Driving Licence at 70 |
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Driver Licensing 10 year renewal of photo card |
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Driver Licensing Exchange your paper licence for a photo card |
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Driver Licensing Replace Driving Licence |
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Driver Licensing Change Address on your Driving Licence |
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View Driver Licence (VDL) View driving licence and generate a share code |
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Check Driver Licence (CDL) Check someone’s licence information |
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Fitness to Drive Services Tell DVLA about a medical condition |
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Online Enforcement Penalty (OEP) Pay a DVLA fine online. |
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