Dear Colleague,

On Monday, we published the findings of our latest NFDA Dealer Attitude Survey. The record number of responses we received was vital in obtaining an accurate understanding of the current state of the dealer/manufacturer relationship. Average dealers’ ratings of their manufacturers remained stable and most dealers were fairly satisfied with the support provided by their manufacturers during the COVID-19 pandemic. Please find more details in today’s news.

This week, we held well attended and insightful NFDA Working Groups. The HR, IT and Electric Vehicle meetings provided our members with updates on the main issues facing franchised dealers across a number of business areas. In turn, these meetings were extremely useful for NFDA to set our priorities and support our members over the coming months. Please find relevant updates in the news.

Sales of motorcycles saw significant growth in August as the market continues to benefit from the large number of commuters who are looking to avoid public transport. More details below.

NFDA is the voice of automotive retailers: if you require any assistance, please do not hesitate to contact our member helpline 01788 538303 or email

Sue Robinson, NFDA Director