Almost a thousand motor industry executives gathered at Birmingham's ICC for the 2020 AM Awards gala dinner and ceremony to celebrate many of the best businesses, teams, individuals and products in the UK's motor retail industry.

"We're pleased to recognise the latest successes of our automotive industry, particularly after a challenging 2019 car market for a sector which is managing rapid change in technology, systems and processes," said AM editor Tim Rose.

Below is the full list of car dealers, manufacturers and suppliers who won the 2020 AM Awards, or were highly commended and shortlisted at our ceremony at the ICC Birmingham last night, plus links to winners' citations.

Best Online Consumer Experience – sponsored by CarGurus

Winner: Sandicliffe

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Highly commended Trustford

Best Aftersales Team – sponsored by GTechniq

Winner: Kinghams

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Highly commended Steven Eagell

Best Sales Team – sponsored by Motorclean

Winner: Cambridge Garage (aka Havant Volvo)

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Most Improved Dealership – sponsored by BNP Paribas Personal Finance

Winner: Citygate Seat Reading

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Best Used Car Dealership (independent non-franchised) – sponsored by Santander Consumer Finance

Winner: Alexanders Prestige

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Best Used Car Dealership (franchised) - sponsored by 1link Disposal Network

Winner: Wrexham Volkswagen (Swansway Group)

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Best New Dealership – sponsored by RAPID RTC

Winner: Perrys Mazda Canterbury

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Highly commended: Just Nice Clean Cars, Johnsons Mazda

Best Dealership

Winner: Luscombe Suzuki Leeds

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Highly commended: Citygate VW Ruislip

Best Dealer Group (up to 10 sites) – sponsored by Jewelultra

Winner: Waylands Automotive

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Best Dealer Group (more than 10 sites) – sponsored by heycar

Winner: Arnold Clark Automobiles

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Highly commended: Marshalls & Steven Eagell

Best Used Car Dealer Group (franchised and independent) – sponsored by Autoclenz

Winner: Arnold Clark Automobiles

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Best Marketing Strategy – sponsored by Motors.co.uk

Winner: Trustford

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Best In Customer Service – sponsored by LTK Consultants

Winner: Hills Ford

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Highly commended: Luscombe Leeds, Roadside Garages

The Community Hero Award

Winner: Jardine Motors Group

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Highly commended: Roadside, Trustford

The Bright Spark Award – sponsored by CDK Global

Winner: Chorley Group, Miles Roberts

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Highly commended: Helston Garages, Ketner Exeter

AM People Investor – sponsored by MFG Group

Winner: Jardine Motors Group

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Highly commended: Citygate Automotive and Trustford

Dealer Group of the Year – sponsored by Black Horse

Winner: Arnold Clark Automobiles

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Dealer Principal/General Manager of the Year

Winner - Helen Price of Johnsons Mazda

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New Car of the Year – sponsored by Supagard

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Winner – Kia E-Niro

Used Car of the Year – sponsored by Car Care Plan

Winner – Volkswagen Golf

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Franchise of the Year

Winner - Kia Motors UK

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Manufacturer of the Year – sponsored by carwow

Winner - Groupe PSA

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Supplier of the Year

Winner - CitNOW

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Best New Product or Service

Winner: Auto Service Finance

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Highly commended: Arena Group, Cazana, GForces

Business Leader of the Year

Mark Mitchell, managing director of Mitchells Group

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AM Hall of Fame

Graham Day, chairman of CEM Day

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Read more at https://www.am-online.com/news/latest-news/2020/02/03/am-awards-2020-the-results