Almost a thousand motor industry executives gathered at Birmingham's ICC for the 2020 AM Awards gala dinner and ceremony to celebrate many of the best businesses, teams, individuals and products in the UK's motor retail industry.
"We're pleased to recognise the latest successes of our automotive industry, particularly after a challenging 2019 car market for a sector which is managing rapid change in technology, systems and processes," said AM editor Tim Rose.
Below is the full list of car dealers, manufacturers and suppliers who won the 2020 AM Awards, or were highly commended and shortlisted at our ceremony at the ICC Birmingham last night, plus links to winners' citations.
Best Online Consumer Experience – sponsored by CarGurus
Winner: Sandicliffe
Highly commended Trustford
Best Aftersales Team – sponsored by GTechniq
Winner: Kinghams
Highly commended Steven Eagell
Best Sales Team – sponsored by Motorclean
Winner: Cambridge Garage (aka Havant Volvo)
Most Improved Dealership – sponsored by BNP Paribas Personal Finance
Winner: Citygate Seat Reading
Best Used Car Dealership (independent non-franchised) – sponsored by Santander Consumer Finance
Winner: Alexanders Prestige
Best Used Car Dealership (franchised) - sponsored by 1link Disposal Network
Winner: Wrexham Volkswagen (Swansway Group)
Best New Dealership – sponsored by RAPID RTC
Winner: Perrys Mazda Canterbury
Highly commended: Just Nice Clean Cars, Johnsons Mazda
Best Dealership
Winner: Luscombe Suzuki Leeds
Highly commended: Citygate VW Ruislip
Best Dealer Group (up to 10 sites) – sponsored by Jewelultra
Winner: Waylands Automotive
Best Dealer Group (more than 10 sites) – sponsored by heycar
Winner: Arnold Clark Automobiles
Highly commended: Marshalls & Steven Eagell
Best Used Car Dealer Group (franchised and independent) – sponsored by Autoclenz
Winner: Arnold Clark Automobiles
Best Marketing Strategy – sponsored by Motors.co.uk
Winner: Trustford
Best In Customer Service – sponsored by LTK Consultants
Winner: Hills Ford
Highly commended: Luscombe Leeds, Roadside Garages
The Community Hero Award
Winner: Jardine Motors Group
Highly commended: Roadside, Trustford
The Bright Spark Award – sponsored by CDK Global
Winner: Chorley Group, Miles Roberts
Highly commended: Helston Garages, Ketner Exeter
AM People Investor – sponsored by MFG Group
Winner: Jardine Motors Group
Highly commended: Citygate Automotive and Trustford
Dealer Group of the Year – sponsored by Black Horse
Winner: Arnold Clark Automobiles
Dealer Principal/General Manager of the Year
Winner - Helen Price of Johnsons Mazda
New Car of the Year – sponsored by Supagard
Winner – Kia E-Niro
Used Car of the Year – sponsored by Car Care Plan
Winner – Volkswagen Golf
Franchise of the Year
Winner - Kia Motors UK
Manufacturer of the Year – sponsored by carwow
Winner - Groupe PSA
Supplier of the Year
Winner - CitNOW
Best New Product or Service
Winner: Auto Service Finance
Highly commended: Arena Group, Cazana, GForces
Business Leader of the Year
Mark Mitchell, managing director of Mitchells Group
AM Hall of Fame
Graham Day, chairman of CEM Day
Read more at https://www.am-online.com/news/latest-news/2020/02/03/am-awards-2020-the-results
