The Consumer Rights Bill follows a House of Commons BIS Committee report, issued in December 2013, which recommended major changes to a draft version of the bill published for pre-legislative consultation last summer. The changes to consumer (and competition) law represented by this proposed legislation have been hailed as the most radical overhaul of UK consumer rights in decades.

“While much emphasis has been placed on consolidating and clarifying consumer law into a single instrument, the bill brings about a number of new developments, which will have very important implications for dealers, repairers and other retailers and service providers”, said Sue Robinson, Director of National Franchised Dealers Association (NFDA) which represents franchised car and commercial vehicle retailers across the UK.

Robinson continued, “While some elements of the proposed legislation represent positive developments, others have the potential to harm businesses - including those in the automotive retail sector, and create unintended adverse consequences for consumers.

“With this in mind, the NFDA has already arranged a further meeting on 4 February with senior Government officials to discuss the Bill and seek a proportionate and fair outcome, prior to further committee debate and adjustment through the House of Commons”.

Please click here to view the NFDA Consumer Rights Bill Update Briefing document



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The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.