The RMI’s National Franchised Dealers Association (NFDA) which represents franchised car and commercial vehicle retailers across the UK, cautiously welcomes the modernisation of the DVLA which they believe is well over due.

Sue Robinson, NFDA Director commented “Currently dealers carry out a number of activities at DVLA offices such as cherished number transfers and tax class changes. With the DVLA closing 39 of its local offices, solutions will need to be found to perform these activities and these are likely to take the form of an online solution.

“In the short term there will be some initial delays whilst the changes are implemented. However dealers already carry out the vast majority of transactions through the DVLA online. These include new car registrations and the taxing of used vehicles.

“Many dealers expect the DVLA to implement more streamline systems many of their bureaucratic systems. This will include more online solutions and the ability to use local post offices for more DVLA transactions which will be more convenient than using a DVLA office.

“We are working closely with the DVLA to ensure the views and concerns of our franchised dealer members are represented.”



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The Retail Motor Industry Federation represents the interests of operators in England, Wales, Northern Ireland, Scotland and the Isle of Man providing sales and services to motorists and businesses.