The National Franchised Dealers Association (NFDA), which represents franchised car and commercial vehicle retailers in the UK, has run the third edition of its ‘post-lockdown automotive retail’ survey. Through the findings, NFDA aims to assess the implications of the COVID-19 lockdown on the automotive retail sector and understand how the industry is now recovering.
The survey asked dealers questions about their return to work including the percentage of dealerships that reopened, levels of customer footfall as well as online enquiries.
Following the previous editions in June and July, the latest survey was conducted between 4 and 7 August.
Sue Robinson, NFDA Director, commented, “As the effects of pent-up demand gradually ease, it is encouraging to see that many franchised dealers are experiencing strong footfall and, as a result, most staff have returned to work.
“The amount of phone and online enquiries that dealers are receiving demonstrate consumer appetite, especially in the used car sector. It is positive that many dealers have seen a subsequent increase in sales conversions from these enquiries and we hope this level of demand will continue over the coming months.
“We will continue to monitor the health of consumer demand over the coming weeks as September will likely give us a clearer picture of the state of the market. We look forward to seeing what the plate-change month has in store”.
NOTES TO EDITORS
*This edition of the survey was conducted on Survey Monkey and had 75 respondents representing a mix of small, medium and large dealer groups.
Download the NFDA post-lockdown automotive retail survey - August.pdf.
The National Franchised Dealers Association (NFDA) is the trade association representing franchised car and commercial vehicle retailers in the UK. The automotive retail sector is one of the pillars of the UK economy, it has a turnover of around £200 billion and employs 590,000 people. There are about 4,500 automotive franchised retailer outlets in the UK.
NFDA is the voice of automotive retailers.