“NFDA’s new HR survey will help us understand the most pressing issues facing franchised dealers in the employment sector and enable us to support members in a constructive and strategic way”, said Sue Robinson, Chief Executive of the National Franchised Dealers Association (NFDA), which represents franchised car and commercial vehicle retailers in the UK.

The NFDA has launched a new HR survey asking franchised dealers a range of questions around employment and recruitment issues in the automotive retail sector. The survey explores key areas including:

  • Employee engagement and well-being
  • Training and development
  • Diversity
  • Work-life balance
  • Recruitment, reward and retention

The apprenticeship levy, working from home, the gender pay gap as well as mental health represent some of the issues NFDA will examine through the survey.

The findings will be shared with members and analysed in more detail via the NFDA HR Working Group. This will help NFDA set its priorities and provide dealers with useful insights.

Sue Robinson, NFDA Chief Executive, said, “The NFDA HR Working Group has been instrumental in allowing us to understand how to best support dealers and, in turn, it provides us with an ideal channel to share relevant guidance and updates with them.

“Dealerships have been working at a reduced capacity and employees have had to work ‘harder and smarter’ to adapt to the new requirements since reopening. With the increasing number of challenges facing the recruitment industry, it is vital that we continue to monitor how dealers are coping.

“The automotive retail sector employs over half a million people in the UK and staff represent dealers’ biggest asset. NFDA will continue to work closely with members to provide them with continued support both through our lobbying efforts as well as at an operational level”.



If you are an NFDA member and have not yet received your copy of the survey, please email nfda@rmif.co.uk

Gabriele Severini, NFDA Communications Manager

Tel: 0207 307 3423

Mob: 07880 039 897

Press Office direct line: 020 7307 3422

Web: www.nfda-uk.co.uk Email: gabriele.severini@rmif.co.uk

The National Franchised Dealers Association (NFDA) is the trade association representing franchised car and commercial vehicle dealers in the UK. The automotive retail sector is one of the pillars of the UK economy, it has a turnover of around £200 billion and employs 590,000 people. There are about 4,500 automotive franchised retailer outlets in the UK.

NFDA is the voice of automotive retailers.