The NFDA recently provided Nic Dakin MP with a briefing note outlining the affect unmeritorious PPI claims and unsolicited Claims Management Companies have on our members businesses.

During the adjournment debate in the Main Chamber on Tuesday 19 March MPs, including Nic Dakin, highlighted problems such as the high fees incurred to businesses when an invalid claim is referred by the Financial Ombudsman Service, quoting the same figure as the information provided by NFDA.

Justice Minister Helen Grant responding to the concerns raised accepted that there were problems with Claims Management Companies generating such claims but stated that they play an important role in providing legal redress to those who may not be able to afford it otherwise.

NFDA are continuing to write to the Ministry of Justice and MPs on the issue and call for a clampdown on the generation of unmeritorious claims by Claims Management Companies and action from the Financial Ombudsman Service to increase resources to deal with claims more efficiently.


Keely Scanlan, Press Officer Tel: 020 7307 3410 Mob: 07825097697 Press Office direct line: 020 7307 3422 Press Office fax: 020 7307 3406 Web: Email: The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.