2021 SUMMER - DEALER ATTITUDE SURVEY

How would you rate your manufacturer overall on a scale of 1 to 10?

  • TopLexus
    9.7/10
  • BottomHyundai
    3.1/10
2021 SUMMER - DEALER ATTITUDE SURVEY

Average across all questions

Top 5
  • Lexus
    9.2
    92%
  • Kia
    9.1
    91%
  • Toyota
    8.9
    89%
  • Mercedes
    8.4
    84%
  • Honda
    7.8
    78%

Responses are scored from 1 (extremely
dissatisfied) to 10 (extremely satisfied).

Bottom 5
  • Alfa Romeo
    4.8
    48%
  • Hyundai
    4.7
    47%
  • Jeep
    4.7
    47%
  • Fiat
    4.3
    43%
  • Abarth
    3.8
    38%

Electric Vehicle Approved (EVA)

EVA is the accreditation scheme developed by NFDA to certifies retailers' excellence in the electric vehicle sector. The scheme has been endorsed by the Government's Office for Zero Emission Vehicles (OZEV) and the Energy Saving Trust (EST).

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DRIVE MY CAREER

Drive My Career is the unique, industry-first employment initiative launched in February 2018 by NFDA to connect top employers in the retail automotive industry with the workforce of the future.

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NFDA Engage

NFDA “Engage” has been developed support dealers with their communication activities and help them to optimise their interactions with customers, colleagues and media.

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