Covid-19 Guidance for Auto Retailers

View our guidance and advice for automotive retailers

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2020 SUMMER - DEALER ATTITUDE SURVEY

Average Score Across All Questions

  • TopLexus
    9.0/10
  • BottomJeep
    3.6/10
2020 SUMMER - DEALER ATTITUDE SURVEY

Overall Average Score

Top 5
  • Lexus
    9.0
    90%
  • Kia
    8.9
    89%
  • Toyota
    8.4
    84%
  • Mercedes
    7.5
    75%
  • Mini
    7.4
    74%

Responses are scored from 1 (extremely
dissatisfied) to 10 (extremely satisfied).

Bottom 5
  • Alfa Romeo
    4.5
    45%
  • Abarth
    4.4
    44%
  • Fiat
    3.8
    38%
  • Hyundai
    3.7
    37%
  • Jeep
    3.6
    36%
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Electric Vehicle Approved (EVA)

EVA is the accreditation scheme developed by NFDA to certifies retailers' excellence in the electric vehicle sector. The scheme has been endorsed by the Government's Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).

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DRIVE MY CAREER

Drive My Career is the unique, industry-first employment initiative launched in February 2018 by NFDA to connect top employers in the retail automotive industry with the workforce of the future.

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The Voice

We have published the latest edition of NFDA’s quarterly magazine The Voice. Download a digital copy.

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AECDR

NFDA has joined the Alliance of European Car Dealers and Repairers (AECDR) to promote the interests of European car dealers and repairers at European level. AECDR regularly engages with MEPs, EC officials and other relevant stakeholders.

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EV Dealer Attitude Survey

View the report featuring the results of the latest EV DAS

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