2018 SUMMER - DEALER ATTITUDE SURVEY

Total movement across all questions

  • TopMitsubishi
    Points+60.7
  • BottomMercedes
    Points-85.4
2018 SUMMER - DEALER ATTITUDE SURVEY

How would you rate your manufacturer overall on scale 1 to 10?

Top 5
  • Kia
    9.1
    91%
  • Toyota
    9.0
    90%
  • Lexus
    8.7
    87%
  • Mini
    7.5
    75%
  • Mazda
    7.5
    75%

Responses are scored from 1 (extremely
dissatisfied) to 10 (extremely satisfied).

Bottom 5
  • Jaguar
    3.6
    36%
  • Fiat
    3.6
    36%
  • Jeep
    3.4
    34%
  • Citroen
    3.4
    34%
  • Alfa romeo
    2.1
    21%
2018 Summer Dealer Attitude Survey

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2018 SPRING - CONSUMER ATTITUDE SURVEY

Will the next car you buy be Petrol, Hybrid, Diesel, Plug-in Hybrid, Pure Electric or don't know?

Petrol: 40.5%
2018 SPRING - CONSUMER ATTITUDE SURVEY

From a safety viewpoint, which of the following companies do you think it would be safest to get your car serviced by?

Top 3 Answers
  • Franchised dealership
    63%
  • Independent garage
    27%
  • High street national chain
    9%
VIEW SURVEY

Upcoming NFDA Regional Meetings

The dates and venues for the next regional dealer meetings are:

NFDA NATIONAL EXECUTIVE

Auto Trader, London | Tuesday 9th October

Automotive Management Live 2018

NEC, Birmingham | Thursday 8th November

NORTH EASTERN REGIONAL MEETING

Holiday Inn, York | Tuesday 4th December

NORTHERN REGIONAL MEETING

Park Royal, Warrington | Wednesday 5th December

SOUTHERN REGIONAL MEETING

Hilton, Cobham | Thursday 6th December

VIEW ALL EVENTS
2018 SPRING - CONSUMER ATTITUDE SURVEY

In the past, have you used the internet to research any of the following for your car?

Top 5 Answers
  • None of the above
    47.4 %
    47%
  • Tyres
    35.4 %
    35%
  • Service
    27.9 %
    28%
  • MOT
    25.2 %
    25%
  • Service
    27.9 %
    28%

The Voice

Download a digital copy of our quarterly magazine ‘The Voice’ or view the entire back catalogue.

VIEW MAGAZINE
2017 AUTUMN - CONSUMER ATTITUDE SURVEY

What would encourage you to replace your current car with a more environmentally friendly car?

Top 5 Answers
  • COST / PRICE (GENERAL)
    45 %
    45%
  • NOTHING
    13 %
    13%
  • CHEAPER RUNNING COSTS
    6 %
    6%
  • ALREADY OWNED
    4 %
    4%
  • ECO FRIENDLY / LOW EMISSIONS
    4 %
    4%

DRIVE MY CAREER

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