Dear Colleague,

As mentioned previously, the automotive industry is facing a number of changes, which, in some cases, are leading to a degree a speculation, especially surrounding agency models. We are continuing to obtain further, legal clarity for our sector - we will be updating members very shortly. Please do contact, to discuss any issues or concerns on this matter.

The upcoming EV Readiness Roadshow, taking place in Leeds on 10 August, is still open for registrations. This event will coincide with our usual regional meetings normally held in Warrington and York. This will enable us to give you an in depth briefing on the recent developments with electric vehicles but at the same time allow us to update you on the current issues that your business is facing. You can register for this event here.

Today, the NFDA has responded to the FCA’s New Consumer Duty. In our response, we set out how best the FCA could implement the new consumer rights regulation it intends to bring in. Thanks to all members for their engagement with us on this.

Finally, the Summer 2021 edition of The Voice is out! You can find the latest instalment of The Voice over on the NFDA website, featuring some of the key topics covered in the automotive industry from NFDA, Electric Vehicle Approved (EVA), Drive My Career (DMC) and more.

NFDA is the voice of automotive retailers: if you require any assistance, please do not hesitate to contact our member helpline on 01788 538303 or email

Sue Robinson, NFDA Chief Executive