2018 Autumn Consumer Attitude Survey

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AUTUMN 2018
NFDA Consumer Attitude Survey
VIEW SURVEY
2018 AUTUMN - CONSUMER ATTITUDE SURVEY

Will the next car you buy be Petrol, Hybrid, Diesel, Plug-in Hybrid, Pure Electric or don't know?

Petrol: 40%
imgSUMMARY

The majority of respondents believe their next car’s fuel type would be petrol (40%). This is followed by a third of consumers who say they do not know what fuel their next car will be. Those who have used a franchised dealership in the past two years are more likely to plan to buy a diesel or pure electric car next.

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Franchised dealers continue to stand out in terms of safety as 64% of respondents indicated them as the safest option to get a car serviced. According to our findings, this is due to their specialist expertise (61%) as well as technical equipment and systems for specific types of cars (75%). Usage of franchised dealers boosts drastically the perception that they are the safest option.

2018 AUTUMN - CONSUMER ATTITUDE SURVEY

Which of the following companies do you think it would be safest to get your car serviced by?

Top 3 Answers
  • Franchised dealership
    63%
  • Independent garage
    26%
  • High street national chain
    11%
2018 Autumn Consumer Attitude Survey