The National Franchised Dealers Association (NFDA) today met with Jonathan Evans MP, Chair of the All Party Parliamentary Group for insurance and financial services, to provide an overview of the problems facing franchised dealers arising from the behaviour of Claims Management Companies (CMCs) in light of PPI mis-selling.

Following a number of complaints from members with regards to CMCs and PPI claims the NFDA arranged the meeting to provide an opportunity to raise concerns and provide recommendations on what steps could be taken to tackle the issue.

Sue Robinson, NFDA Director commented “The NFDA has been concerned for some time at the scale of PPI complaints from claims management companies particularly where little research has been done to establish if the claim is valid.

“Whilst extra measures have been introduced by Government which go some way to tackle the ongoing problems with the claims management companies there is still much that needs to be done.

“The NFDA will continue to lobby Government to review how these complaints are being handled alongside the activities of the claims management companies.”


Notes to Editors:

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